Refund & Returns Policy

Refund & Returns Policy for spiriteast

Last updated: [Date, e.g., May 22, 2026]

Thank you for shopping at spiriteast. We aim to ensure you are completely satisfied with your purchase. Please read our policy carefully before placing an order.

1. Digital Products
All products sold on our website are digital downloads (PDF guides, e-books, etc.). Due to the nature of digital products, they cannot be returned or exchanged once they have been downloaded or accessed.

2. Eligibility for Refund
We offer a 7-day money-back guarantee for eligible orders. To qualify for a refund:
– You must contact us within 7 days of purchase.
– The product has not been downloaded or accessed (we reserve the right to verify download activity).
– The refund request is due to a verified issue (e.g., broken download link, product not as described).

3. How to Request a Refund
To request a refund, please email us at [email protected] with your order number and a brief explanation of the issue. We will review your request and respond within 3 business days.

4. Processing Refunds
If your refund is approved, it will be processed to your original payment method. Please allow 5-10 business days for the funds to appear in your account, depending on your payment provider.

5. Changes to This Policy
We reserve the right to modify this policy at any time. Changes will take effect immediately upon posting to our website.